Privacy Policy
This Privacy Policy explains how Trovvie collects, uses, and protects your information when you use our platform.
Last updated: March 2026
Information we collect
We may collect information you provide directly, such as your name, email address, account details, and profile information. We may also collect messages, booking details, and interactions between customers and service providers, as well as basic usage data when you use the platform.
How we use information
We use information to operate Trovvie, create and manage accounts, connect customers with service providers, support messaging and bookings, improve the platform, and maintain safety, security, and reliability.
Messages and bookings
We may collect and store messages, booking details, and interactions between users to enable communication, support bookings, and maintain platform safety and trust.
Cookies and analytics
We may use cookies and similar technologies, including analytics tools, to understand how users interact with Trovvie and to improve our services and user experience.
Email communications
We may send you service-related emails and occasional updates about Trovvie. You can opt out of non-essential communications at any time.
Third-party services
We may use third-party tools and service providers for hosting, analytics, communications, and other operational needs. These providers may process information on our behalf as necessary to perform their services.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law. We use appropriate safeguards to protect your information.
Your rights
You may request access to, correction of, or deletion of your personal information, including deleting your account, subject to applicable legal limits.
Updates to this policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date when changes are made.
Contact
If you have questions about this Privacy Policy or our privacy practices, contact us at contact@trovvie.com.